If you feel that the world of Fair Trade has its very own language – don’t fret! We’ll keep you in the know!

With this glossary we’ll guide you through the common technical terms used by FLOCERT, Fairtrade International and the World Fair Trade Organisation (WFTO).

Learn about the wor(l)ds of Fair Trade below!

Navigate the glossary by letter

Fairtrade Officer

All certification customers must designate one key contact person, a Fairtrade Officer, within their organisation. The Fairtrade Officer will be the main point of contact for certification and audit issues. They will be responsible for ensuring the operator’s compliance with all certification requirements and for keeping the certification body updated with contact details and other relevant information.