If you feel that the world of Fair Trade has its very own language – don’t fret! We’ll keep you in the know!

With this glossary we’ll guide you through the common technical terms used by FLOCERT, Fairtrade International and the World Fair Trade Organisation (WFTO).

Learn about the wor(l)ds of Fair Trade below!

Navigate the glossary by letter

Small Customer (set-up: trader)

A Small Customer is a subcategory of a Fairtrade trader, if complying with all the following requirements:

  1. The customer does not categorise as a Fairtrade Minimum Price or Fairtrade Premium Payer.
  2. The customer is not a Conveyor.
  3. The customer’s annual global turnover (including non-Fairtrade activities) does not exceed EUR 5 million.